Extensive Online Documentation in Cloud Hosting
If you’ve purchased your very first cloud hosting plan from our company or have migrated your site over to us, you will get accustomed to our platform and our in-house built Hepsia Control Panel very quickly thanks to the fact that we have compiled an extensive online knowledge base where you can find all the info that you’ll ever need – both general info in regard to the hosting service as a whole and more specific info about the different features that you can use and the issues that you might run into. The articles are available in two places. The full article collection is accessible through the Control Panel’s Help section. You can find relevant articles about the different functions in each and every Control Panel section too. You can acquaint yourself with how to do virtually everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature detailed guidelines, so you will never become confused because of an unclear text. Surely, if you come across a more specific obstacle and you are unable to find a solution in our knowledge base, you can contact our customer support team 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the exhaustive online support documentation that we have prepared for you. The articles themselves offer generic info on our web hosting services, instructive manuals about the separate features that you can access, plus troubleshooting instructions that can help you resolve common problems that you might encounter. The topics that we’ve covered include virtually everything, from uncomplicated things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right-hand side of the page that you’re on, whereas the entire article collection can be accessed through the all-inclusive Help section.