If you’ve never had a hosting account or you are switching companies and the new one uses an interface that you have not seen so far, you may become confused about how to execute a certain operation in your account or on your PC. This is the reason why, lots of providers have created a knowledge base, which describes the most frequent inquiries and issues associated with their platform, instead of adding only some general facts. This kind of knowledge base will enable you to find the required information quickly and effortlessly, so you won’t have to devote time and effort to things that may require something as elementary as hitting a button or ticking off a check box. In this way, not only can you get things done, but you can also discover many new and important things, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

If you’ve purchased your very first cloud hosting plan from our company or have migrated your site over to us, you will get accustomed to our platform and our in-house built Hepsia Control Panel very quickly thanks to the fact that we have compiled an extensive online knowledge base where you can find all the info that you’ll ever need – both general info in regard to the hosting service as a whole and more specific info about the different features that you can use and the issues that you might run into. The articles are available in two places. The full article collection is accessible through the Control Panel’s Help section. You can find relevant articles about the different functions in each and every Control Panel section too. You can acquaint yourself with how to do virtually everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature detailed guidelines, so you will never become confused because of an unclear text. Surely, if you come across a more specific obstacle and you are unable to find a solution in our knowledge base, you can contact our customer support team 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the exhaustive online support documentation that we have prepared for you. The articles themselves offer generic info on our web hosting services, instructive manuals about the separate features that you can access, plus troubleshooting instructions that can help you resolve common problems that you might encounter. The topics that we’ve covered include virtually everything, from uncomplicated things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right-hand side of the page that you’re on, whereas the entire article collection can be accessed through the all-inclusive Help section.