Despite the fact that this isn't the mainaspect for you to identify a reliable cloud hosting provider from a bad one and a reseller from an actual supplier, being able to call and communicate with a live person is an indicator that you are not using the services of a one-person service provider and that you will be able to get in touch with someone when you need help. The telephone support for website hosting services may range from basic to dedicated, therefore the issues which can be resolved through a phone call differ based on the particular service provider. Usually, these issues are simpler and include billing or 1st level tech issues as more complex problems generally require a support ticket where both you and the system administrators can track the proceedings with a specific issue. However, being able to phone call your service provider can save you a lot of time and efforts for the numerous small issues which will eventually appear when you manage your web hosting account.

Phone Support in Cloud Hosting

In case you choose to get one of our Linux cloud hosting packages, you can contact our support crew over the telephone for 14 hrs a day. We can assist you in choosing the proper package for your websites because we realize that it's better to discuss these matters with a live person. In case you already have an account, we can assist you with all of your sales/billing questions and / or general issues, even with some tech matters that don't need too much time or escalation to an administrator since it will be more convenient to open a ticket for time-consuming matters and have the entire communication in one place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you can call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there is always someone to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you want to find out more about our packages, you have some billing issue or some general problem, you can just give us a call. Although some more technical problems may require a ticket so as to give some time to our tech support crew to investigate, we will help you with many tech questions over the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. If you're in another country, we have a global number where you can contact us.