Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour resolution warranty with all our Linux cloud hosting packages packages, which means every single help question you send will undoubtedly be replied to in less than 60 minutes maximum. Our support crew members are trained to easily resolve any situation and to present you with on time information on any trouble that you might have.
A Top–quality Support Service
Our customer assistance service is provided by a team of experienced techs who’re ready to answer your query as fast as possible. You can get hold of the tech support crew by opening a help and support ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you can also call us on the telephone or make use of the online chat option.
An Intuitive Help Section
Our Control Panel presents a wide–ranging practical knowledge base that is integrated into all sections. In each area, you’ll find a Help button that will load for you a variety of step–by–step online classes on how to utilize a selected function or perform a specific action. Additionally, we have crafted educational videos so its possible to get a better idea of the Control Panel’s interface.