An Easy–to–Navigate Help Center Section
The Help Center incorporated into your Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common issue that you may possibly chance upon, they are compiled by our support team of skilled technicians.
How–To Video Clips
For people who prefer to find out how to handle a commonly experienced issue by watching a tutorial video, we have added a compilation of video tutorials to our Hosting Control Panel. All the instructional video clips are concise and easy to understand. They offer step–by–step demonstrations of different web site administration techniques.
A One–Hour Support Ticket Response Guarantee
With each of our semi–dedicated servers, we offer a round–the–clock client care service with a one–hour support ticket response time guarantee. A group of experienced techs will be at your disposal to answer all the enquiries that you could have. During non–busy periods, a reply will be supplied within just 20 minutes.