Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into your Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common issue that you may possibly chance upon, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • How–To Video Clips

  • For people who prefer to find out how to handle a commonly experienced issue by watching a tutorial video, we have added a compilation of video tutorials to our Hosting Control Panel. All the instructional video clips are concise and easy to understand. They offer step–by–step demonstrations of different web site administration techniques.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client care service with a one–hour support ticket response time guarantee. A group of experienced techs will be at your disposal to answer all the enquiries that you could have. During non–busy periods, a reply will be supplied within just 20 minutes.