1 hour ticket response
We are specialized in offering a fast and appropriate answer to each support ticket submitted by a client. Our competent tech support team representatives will review your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average client support ticket response time has proved to be twenty minutes.
A Premium–Quality Help Desk Service
Our customer service technicians possess broad experience in the Linux cloud hosting packages industry and are skilled enough to come up with a quick solution to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the support ticket will be sent to a programmer or system administrator for additional assistance.
An Easy–to–Browse Help Center Section
In the Hosting Control Panel you can find an easy–to–navigate Help Center section where you can find quick suggestions on how to use our hosting services. You can find the answers to your questions in our F.A.Q. archive, find more information in the web hosting account management articles or check the educational video tutorials.