A 99.9% Server Uptime
The principal benefit of building your own cloud hosting platform is that you don’t have to be worried about compatibility – you design a specific set of software apps in such a manner as to work with a given set of hardware components. The final result is something way more stable and reliable, since there are fewer potential chances of failure. We have set up our cloud hosting platform atop time–tested hardware elements together with a significantly customized version of SELinux in an attempt to create an absolutely risk–free environment for all your sites.
This is the reason why, with all our Linux cloud hosting packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s vital to also build your own network infrastructure. That is the reason why we set up a custom internal network in all our datacenter facilities. Relying on high–end Juniper switches and routers, our internal network allows for ultrasonic data transmission rates and is also fully redundant.
This way you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, irrespective of which web hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to decrease all possible risks with our cloud hosting packages and although our company offers topflight client support, there are occasions when the client is simply not happy with what we are offering. Or he needs to migrate to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t satisfied, you will get a refund.
24/7 Technical Support
We have attentively chosen each member of our 24x7 support team to ensure that we can offer the best client support you can possibly get. Each of our tech support engineers has lots of years of experience dealing with hosting accounts behind his back, so they know what they are doing. What’s more, they are at your disposal 24/7/365 – you will be able to touch base with them whenever you want and they will reply to you ASAP.
Their average support ticket response time is well under 20 minutes, whilst with many other web hosting companies you need to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under one hour.